Management Skills for Directors: Getting Comfortable with Employee convers

Instructor: Brianna Cambra

Nevada Registry Approved: 1.5 Hours

CKA:  Management & Administration

This training will explore communication tips and tricks on providing and receiving feedback from others. We will practice uplifting and development discussions as well as uncomfortable performance-related feedback.

Training Objectives:

1.Participants will identify leadership traits that they can model for their teams

2.Identify what “norms” and expectations they are communicating to staff

3.Recognize opportunities for performance related feedback & Demonstrate awareness of listening techniques and using open-ended questions